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    WHAT IS YOUR WARRANTY?

    M Grills have a Limited Lifetime Warranty. The original owner/purchaser of the M Grill is covered when purchased by an authorized dealer.

    Original owner is covered after registering their product on our website at www.mgrills.com. This warranty is non-transferrable. We guarantee our grills to be free from manufacturer defects. This warranty does not cover rust, abuse, or neglect and M Grills/Magee Machine and Mfg. Inc. reserves the right to distinguish between rust, abuse and neglect.You must retain your receipt of purchase and provide this for warranty purposes.

    ABSOLUTELY NO EXCEPTIONS.

     

    CAN YOU SMOKE ON THE TEXAS SHAPED GRILLS?

    The Texas shapes makes great grills and you can also smoke on them with limitations. The Boss Hoss makes a great smoker. We have designed a drop in heat deflector/drip pan that replaces the bottom coal grate. A smaller coal grate is placed at the very bottom of the grill enabling a much deeper smoking heat source and allowing you to use the ash lid to load in more wood over long periods of smoking. 

     

    HOW TO SHOP ONLINE?

    Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Cart by clicking the "Shopping Cart" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping cart, you may adjust quantities in your cart by changing the number to the right of items, and then by clicking "update cart" after all quantity adjustments have been made.

     

    ITEM AVAILABILITY

    Our grills are handcrafted and may take up to 3 weeks before they are ready to ship. If your grill will take longer, we will contact the purchaser and keep them informed on a completion date. We take extreme pride in our grills to ensure you are buying the best charcoal grill and smoker for your money. We will never cut corners in our craftsmanship to rush our products out the door.

     

    WHICH PAYMENT METHODS DO YOU ACCEPT?

    We accept PayPal and the following credit cards: Visa, Master Card, and American Express.

     

    WHEN WILL MY ORDER WILL SHIPPED?

     Orders placed Monday-Friday before 11 AM CST will begin processing that day, excluding holidays, and usually ship within 1 to 2 business days pending availability and credit verification. All orders placed after 11 AM CST will begin processing the next business day. Orders placed on Friday after 11 AM CST will begin processing on the following Monday. Grills are usually built to order and may take up to 2 weeks for shipping. In some cases, we might have a small inventory of finished grills that we can ship out immediately. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS